BLOGS

A healthy indoor environment is a must for employees to be comfortable and productive. It is therefore important for supervisors and facility managers to establish a communication system where employees and other building occupants can raise indoor air quality complaints. If you are a supervisor, here’s a useful read for you. Here we share insights on the importance of responding to indoor air quality complaints:

Promotes transparency in communications: When you respond to complaints, it creates a healthy and safe environment. Also, registered complaints will not only help to respond to the problem but also measure how well your initiatives are with regard to indoor air quality.

Encourages a culture of making positive contributions: An open communications policy will create an atmosphere of trust and encourage employees to report air quality issues affecting their productivity. This way, employees can play an important role in identifying problem areas and play an important role in improving indoor air quality. You would be surprised that certain actions such as smoking indoors, housekeeping activities, and cooking in the office kitchen can adversely affect the indoor air quality. When employees take a proactive approach, effects of these activities can be mitigated.

Set up accountability: Responding to complaints also helps define the responsibilities of different teams such as building management, staff, and contractors. These responsibilities can be formalized by incorporating them into documents. This way, there will be no confusion regarding who will set the policies and who all are responsible for implementation of indoor air quality programs.

Identify the causes of poor indoor air quality: You can analyze the indoor air quality complaints and see what can be done to eliminate sources of pollution or change processes that may reduce the production of pollutants.

Some of the common causes of poor indoor air quality include:

• Poor housekeeping
• Dirty and clogged filters of HVAC systems
• Presence of mold or moisture
• Dry water fixtures that allow passage of sewer gas
• Inadequate ventilation
• Use of harsh cleaning agents that emit VOCs

A proactive approach towards a healthy and safe workplace: Reactive approach towards indoor air quality may solve short-term problems. But taking a well-planned approach can help create a healthy and safe workplace. Supervisors and managers can:

• Add adequate ventilation systems that use ceiling fans, exhaust fans ,and air circulators
• Use local exhaust system to airborne contaminants
• Maintain acceptable temperature and relative humidity
• Maintain good sanitation
• Use low-VOC cleaning products

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